Capacity Planning · Returns Processing · Reverse Logistics Strategy
A blog and newsletter on returns processing automation and the operational cost of doing it manually.
Latest research
Capacity Planning
Capacity Planning for Returns Warehouse Space Allocation
Returns need separate zones sized by category, not blended rates, to prevent reliability breakdowns.
- Vendor Return Authorization Processes in B2B Reverse LogisticsMishandling B2B return authorizations costs millions in lost credits and supply chain disruptions.
- Cycle Time Benchmarks for E-Commerce Returns ProcessingBreakdown of the five stages reveals which operations are truly slow and which ones just look it.