Cycle Time Benchmarks for E-Commerce Returns Processing
Breakdown of the five stages reveals which operations are truly slow and which ones just look it.
Tomáš Blažek
Staff Writer
Tomáš Blažek came to logistics journalism after several years as an automation engineer supporting robotic sorting deployments in Central European fulfillment centers. Based in Chicago since 2019, he focuses on the technology stack behind returns automation and the capacity planning decisions that determine whether new systems actually pencil out.
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Breakdown of the five stages reveals which operations are truly slow and which ones just look it.